Privacy Policy

Last updated: April 11, 2026

Talib Live ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

When you create an account, we may collect:

• Full name
• Email address
• Phone number
• Gender
• Country and city of residence
• Profile photo (optional)
• Educational qualifications and experience (for educators)
• CV and certificates (for teachers)

1.2 Automatically Collected Information

When you use our Service, we automatically collect:

• IP address
• Device type and operating system
• Browser type and version
• Pages visited and time spent
• Geographic location (country, city, region)
• Referral source

1.3 Payment Information

Payment processing is handled by PayPal. We do not store your credit card numbers or PayPal credentials. We only store transaction references and payment status.

2. How We Use Your Information

We use the collected information for the following purposes:

Purpose	Legal Basis
Provide and maintain the Service	Contract performance
Process subscriptions and payments	Contract performance
Enable communication between users	Contract performance
Send push notifications	Consent
Analyze usage patterns and improve Service	Legitimate interest
Prevent fraud and ensure security	Legitimate interest
Comply with legal obligations	Legal obligation

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With other users: Your public profile information (name, qualifications, contact details) is visible to other users as part of the educational directory
• Service providers: We use third-party services (PayPal for payments, Firebase for notifications) that may process your data
• Legal requirements: We may disclose information if required by law or in response to valid legal requests
• Business transfers: In the event of a merger, acquisition, or sale of assets

4. Data Storage and Security

Your data is stored on secure servers. We implement appropriate technical and organizational measures to protect your personal information, including:

• HTTPS encryption for all data transmission
• Secure password hashing
• Regular security updates
• Access controls and authentication

5. Push Notifications

We use Firebase Cloud Messaging (FCM) to send push notifications for new messages and important updates. You can disable push notifications at any time through your device settings.

6. Cookies and Tracking

Our website uses session cookies to maintain your login state and language preference. Our mobile application does not use cookies but may use local storage for authentication tokens.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal data
• Portability: Request your data in a machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdrawal of consent: Withdraw consent for push notifications or marketing

8. Account Deletion

You can delete your account at any time through the mobile application (Profile > Delete Account) or by contacting us. When you delete your account:

• All personal information is permanently deleted from our servers
• Your messages and chat history are removed
• Your profile is removed from the educational directory
• Active subscriptions are cancelled
• This process is irreversible and typically completed within 30 days

9. Children's Privacy

Our Service includes educational games designed for children. We do not knowingly collect personal information from children under 13 without parental consent. The educational games feature does not require an account and does not collect personal data. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Third-Party Services

Our Service integrates with the following third-party services:

• PayPal: Payment processing (PayPal Privacy Policy)
• Firebase: Push notifications and analytics (Firebase Privacy Policy)

12. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data for up to 30 days for backup purposes before permanent deletion.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes through the Service or via email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: info@talib.live
• Phone: +962 796 871 461
• Website: https://talib.live
• Address: Amman, Jordan